www.tellmands.co.uk | Marks and Spencer Survey

40 thoughts on “www.tellmands.co.uk | Marks and Spencer Survey”

1. Had the same amazing experience as usual Shelves fully stocked impeccable service by staff and such care to adhere to the covid rules the hygiene in this store is exceptional we feel safe and valued served by Mark and he was so helpful (Haverfordwest Store)

2. Far too difficult to fill in, so you never have to p;ay out the prizes. A complete waste of time!

   • I totally agree. What’s more Tellmands have taken a £1.fee for I know not what.

3. Just been all the way through the survey, which was easy to complete but when I clicked on yes I would like to enter the prize draw and I entered my email address it crashed and told me the page doesn’t exist, guess no possibility of a prize for me then!

4. Unfortunately I went round in circles trying to complete your survey. To gain feedback it needs to be clear and concise…I couldn’t work out how to even find the actual survey.

5. just completed the survey and then when pressed would I like to be entered into th prize draw it said page doesnt exist, waste of my time!!!

6. [email protected]
   Clare kemp, hedge end branch
   Absolutely wonderful, helped me choose the correct duvet, nothing was too much trouble

7. Served today at Widnes food by Carole Taylor
   She is so lovely what an asset to yourbuisnes 10/10 customer service a d always so helpful and cheerful

8. I had the most lovely lady help me her name is Lynette she works in oxford. Marks and Spencer’s in town what a credit this lady is to your company I would like for her to be regonised for her customer service brilliant thank you

9. I have tried several times to complete the survey but it crashes each time, however I do want to say I shop in M&S Eastbourne, the shop is well laid out the staff are all excellent, helpful and friendly, I was served by Tracey who is an asset to your shop, special mention also to the staff working in the collection department who are polite friendly and attentive, however it is fair to say that all the staff are worthy of praise.
   If I had any comments regarding ways to improve the shopping experience, I would like to see more Autograph lines in the store, other than that, the store is overall faultless, 10/10

10. I agree with others that the survey is too difficult to complete but I wanted to leave a comment as Sue at the Pontefract store went out of her way to help me purchase a gift card on the self service tills which I avoid all costs.

11. I have tried to complete the survey all want to say is I shop at M/S I love the store @ the food all so the staff are very helpful wen I was in yesterday going through the check Derren help me with my shopping you just don’t get that anywhere else I have bin going to M/S for years macclesfield I will continue to shop at M/S..

12. I completed the survey and clicked on entering the draw and it crashed. I was recommending a very helpful lady called Claire Pittman.

13. I WAS TRYINGTO TAKE THE SURVEY BUT IT KEEP SAYING HOWWAS IT AT CASTLE DONNINGTON STOR ,I WAS NOT IN THAT STORE TODAY IT WAS DONCASTER STORE ,I HAVE TO SAY THE SALES ASSISTAINT HER NAME EILEEN WAS SO VERY HELPFUL WITH THE GOODS I WANTED SHE EVEN WENT TO THE WARE HOUSE T SEE IF THEY HAD THE ITEMS I WANTED AND AFTER A FEW MINS SHE WAS BACK WITH WHAT I WANTED ,I WAS SO VERY HAPPY WITH THE SERVICE SHE GAVE ME,I DI HOPE SHE GET TO BE TOLD ABOUT MY FEEDBACK.MANY THANKS

14. This has got to be the very worst site for taking a M & S survey. I have wasted 20 minutes trying to do it, all I get is advertisements for everything other than what I wanted to do. I will never waste my time again.
    I would like to thank Josie at the food hall in Bury St Edmunds for all her help. Hope this gets to her.

15. Can’t take survey because page crashed and anyway rarely using M&S these days as hardly any organic food now available in their Irish (Cork city) store ! Brexit ?

    • thanks, it still works! use your coupon to win £250 (or 300 euros) using http://www.tellmands.co.uk

16. The survey was not simple and straight forward to fill in at all. Plus I think there is a scam going on here because after supposedly winning an iPhone I then had to fill in my bank details to pay £1 for delivery…. Really ?
    I wanted to give excellent customer feedback regarding Joanna at The Springs Leeds store who consistently delivers friendly, helpful service, she a true asset to Marks & Spencer

17. Difficult to start survey. But excellent service in Upminster M&S today Gina was professional, friendly, efficient and helpful, everything i have come to expect from M&S staff.

18. I have given up after several attempts to get started i couldn’t even enter the date .

19. I don’t want to do the survey, after reading all the comments.
    I shopped at the Harrogate branch on 5th March and I would like to wholeheartedly praise the very helpful and pleasant sales assistance, Catherine. I have always found M&S staff to be very good, but just wanted to highlight Catherine.
    Thank you.
    Jillian.

20. I’m not interested in completing survey.
    I simply wish to thank Roland (a member of M&S staff) – (deepdale retail park, Preston).
    He was the only person serving the tills and with many customers queuing (and quite frankly unreasonably complaining as he was doing the best he could), Roland maintained an extremely calm, courteous and helpful manner to those customers who, I felt, were extremely rude.
    Thank you Roland for your helpfulness, maintaining a smile, serving and folding my purchases far better than I can.

21. Every morning I step in to M%S in the High Street Kensington Station to have my latte.Is not only for the latte, but also for the amazing staff which deliver much more than that. You can find there Lorna, a true professional, always smiling and ready to boost your day… Thank you M%S, thank you Lorna!

22. Unable to complete survey as i was not going to install any program that was unknown.
    when did “thatsaway” and “wanna” become part of the English language? I expect better from M&S.
    Was charged £13.80 for a £10.00 dine in today at Swiss Cottage, had to return to store for a refund in the rain. Thanks to the excellent store staff for arranging a refund. How many more customers were caught with that one?
    Have been shopping at M&S for years, come on guys get your act together!

23. What a problem; I would happily complete a survey but the rigmarole proved impenetrable. M&S have a good product with great staff but their social and computer skills leave much to be desired! I only wanted to thank Priscilla at the Epsom branch

24. Having been to Pudsey store this morning
    ,We got most of the items we wanted,
    I am sorry for not completeing the survey but if had been able to see it, we may have managed it.
    Some of the staff were very nice,but i feell that all the filling up of shelfs should be done prior to opening, and not have to be getting out of the way of this work being done.how does this comply with Health and Saftey regs
    I was given the ticket to do the survey, by Karen, very good, and a person with a lot of care for the people she serves.

25. Today I went to M&S to do some shopping in Westfield Stratford . It was a good service specially one of the staff called Kathy who was very pleasant and helpful for the way she does her work. I will suggest people to go and do their shopping . Thanks

26. Site not available – clearly needs improvement to this web site – perhaps this is why it was down???

27. Always having wonderful experiences in M$S. One of the staff, FIAZ, is very helpful and nice! I tried several times to do the survey online but just don’t know how to get access to it.

28. I find it frustration to find the survey despite having done this so regularly. Why is this?

29. Visited marks and spencer outlet at Braintree Village on 22/4/2021
    after a long absence due to lockdown and it was like coming home
    again. The visit was further enhanced by our fabulous “wellcome
    back” greeting and friendly service from a young cashier
    named LOUISE who turned what might have been a routine
    shopping visit into a memorable party. Well done LOUISE.

30. I have tried to do your survey SIX times today and have met ad after ad after ad, making it extremely difficult to find where to start the survey. It is more like an obstacle course where you can’t see the obstacles. My local M&S store in Omni Shopping Centre in Dublin is fabulous and I would have loved to compliment them, but I failed, again and again.
    Yours, Mary McDyer

31. Fully understand why M & S customers attempting to do the survey end up frustrated. It is a nightmare to navigate. Shopped at M & S Halifax today and, as usual, was thoroughly satisfied by the service, particularly by Nadeem on the till.

32. Mai at Mark’s and Spencer’s Hedge End in clothing department great customer service. Nothing was too much trouble and helped ensure I got the 4 for 3 offer. Was much appreciated. Thank you

33. Most of my shopping comes from M&S. I visit M&S specially Edgware Road &
    The staff there are very helpful whenever they can, one of the staff is called
    Dorine are more helpful than the others.

34. I tried to complete the survey by telephone and online and encountered issues with both but I had to leave a comment about the amazing service received today from the lovely Grace in the beauty hall at the Oxford Street m&s branch. She was patient, friendly, informative, helpful and a pleasure to talk to. I will definitely recommend the service at the branch

35. I was unable to complete the survey but I just wanted to say that my visit to Marks and Spencer in Carmarthen today was excellent and a special mention to Mimi who served me, she was very helpful, courteous and friendly.
    All positive in Carmarthen.

36. I shopped in clonmel yesterday – receipt no 99057871 263550 104 0243 – 31/05/2021. 12.12
    Smart chino 0923181T57 (pink)
    Price on garment €28
    Price on receipt €36
    I rang clonked yesterday afternoon and again today and got message on answering machine to just drop in when in clonmel again – I am 2 hour drive so this is just unsatisfactory
    Thankyou

37. Απαράδεκτοι

38. This survey is far too hard to try and get started with adverts popping up. All I want to do is say how exceptional Maeshan was on my visit to Norwich – Rampant Horse Street shop. She was so friendly and helpful at the till and you could see she really enjoyed her job. I bought several items and she said if I needed any help another time in the store she would help me choose items to suit. A very pleasant girl and naturally helpful. Thank you

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